At Avanta Clinic LLC, we have implemented Telehealth Encounters to take care of our patients.

Appointments suitable for Telehealth:

  • COVID-19 and/or flu-like symptoms

Appointments that need in-office visit:

  • Annual Physicals/Preventative Visits

  • Acute conditions requiring a physical exam and/or office based testing (e.g. Abdominal pain, chest pain)

Conducting a Telehealth Visit

Hardware Requirements

  • Access to a modern computer/smartphone/tablet with camera and microphone

  • Running the latest Windows or Mac OS operating system

  • Latest version of any web browser (Google Chrome, Apple Safari, Microsoft Edge or Mozilla Firefox)

  • Broadband Internet Connection

Telehealth Workflow:

  • You will receive a link via email or text message on your phone to a private (HIPAA complaint) video session.

  • Please click the link to start the session at your appointment time.

  • A Medical Assistant will join the session, check you in, collect copay or outstanding balance and verify your information (pharmacy, lab, medication, allergies etc).

    • If your insurance has changed, your new insurance will be collected,

    • We will require you to hold your new insurance card up to the camera so that we can take a photo and enter it in the medical record.

    • (For security purpose, the photo is not stored on the device and is sent directly to the EHR).

  • Once check-in is complete, your provider will join the session to conduct the Telehealth visit. At the end of the visit:

    • Any new prescriptions or refills will be sent electronically to your pharmacy.

    • Any labs and referral orders will be sent to you by regular mail.

  • After the visit is complete, a Medical Assistant will call you on the phone to schedule a follow up visit if needed.

Telehealth FAQ

Will my insurance cover Telehealth encounters?

Almost all insurances are covering Telehealth visits. 

There are a few insurance plans (e.g. employer sponsored plants) that may NOT cover telehealth. We have no way of confirming this unless you call your insurance and verify coverage.

How much will a Telehealth encounter cost?

Telehealth encounters are reimbursed by insurance companies at the same rate as in-office visits.

Copay and/or deductible will apply per your insurance policy.

For COVID-19 related information please visit our COVID-19 page.